Effective Date: January 1, 2025
Green Translations ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Statement outlines how we collect, use, and safeguard information gathered through our website, hosted on the Drupal platform, and in the course of providing our translation services.
1. Information We Collect
We collect information to facilitate our services and improve user experience. This includes:
1.1 Website Usage Information
Personal Data: When you contact us via our website (e.g., through contact forms), we may collect your name, email address, phone number, and any additional details you provide.
Technical Data: This includes IP addresses, browser types, operating systems, and other analytics collected through cookies or similar technologies.
1.2 Translation Services Information
Client Documents: Documents submitted for translation may contain personal, proprietary, or sensitive information.
Communication Data: Emails, phone calls, or other communications related to project delivery.
2. How We Use Your Information
Green Translations uses the information we collect for the following purposes:
2.1 Website-Related Activities
Responding to inquiries or providing requested information.
Monitoring website performance and improving user experience.
Complying with legal obligations or protecting our website from misuse.
2.2 Translation Services
Translating and delivering the documents you submit.
Archiving translated materials for quality assurance and standard industry practices.
Ensuring project consistency for future translations.
We do not sell, share, or leverage your documents, content, or personal information for marketing or other purposes.
3. Data Retention
Website Data: Retained as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Client Documents: Retained in accordance with industry standards for translation services. This typically involves secure archiving to ensure compliance with quality standards and future reference needs.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. These include:
Essential Cookies: Required for website functionality.
Analytical Cookies: Help us understand website usage through aggregated data (e.g., Google Analytics).
You can manage cookie preferences through your browser settings.
5. Information Sharing and Security
We do not sell or share your data with third parties for marketing purposes. We may share information only in these circumstances:
Service Providers: Trusted vendors who assist us in delivering services (e.g., hosting providers, IT support) under strict confidentiality agreements.
Legal Compliance: To comply with legal obligations or protect our rights.
We implement robust security measures, including encryption and secure storage, to protect your data against unauthorized access or disclosure.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access, update, or correct your information.
Request deletion of your data, subject to legal and contractual obligations.
Restrict or object to data processing under certain circumstances.
To exercise these rights, please contact us.
7. International Data Transfers
As an international language service provider, Green Translations may process your data in countries outside your own. In such cases, we ensure compliance with applicable data protection laws, including secure transfer mechanisms.
8. Updates to This Privacy Statement
We may update this statement periodically to reflect changes in our practices or legal requirements. The "Effective Date" at the top of this statement indicates the latest revision.
9. Contact Us
If you have any questions or concerns about this Privacy Statement or our data practices, please contact us:
8 The Green, Suite 4710
Dover, DE 19901
United States
(302) 219-0151
(800) 735-9620
This Privacy Statement reflects Green Translations' commitment to transparency, client trust, and compliance with data protection laws.