Effective Date: January 1, 2025
Green Translations provides professional translation, transcription, interpretation, website localization, desktop publishing, project management, and related services for agreed-upon fees. We are committed to delivering high-quality services at competitive rates. By engaging Green Translations, you agree to the following terms and conditions, which shall be legally binding unless superseded by a signed, written agreement.
General Terms & Conditions
1. Use of Website
All rights are reserved concerning content displayed on Green Translations’ website (https://www.greentranslations.com). Access to the website and its content is provided "as is." Green Translations disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Green Translations assumes no liability for third-party content or behavior on websites to which it links or recommends.
2. Engagement of Services
By engaging Green Translations, you agree to indemnify, defend, and hold harmless Green Translations, its affiliates, and their respective employees, collaborators, agents, and representatives from any claims arising out of or related to the services provided. Green Translations shall not be held liable for any damages, including but not limited to missed deadlines, dissatisfaction with the final product, or other issues beyond the cost of the service provided.
3. Intellectual Property & Copyright
Clients are solely responsible for the lawful use of translated materials and compliance with copyright laws in jurisdictions where the materials are used. Green Translations is not responsible for any copyright infringements by clients.
Green Translations retains ownership of and the right to use any language data (e.g., glossaries, terminology) generated during the translation process for internal purposes. Clients retain full copyright of translated content upon payment in full, unless otherwise agreed in writing.
4. Confidentiality
Green Translations will maintain the confidentiality of all client materials provided for translation. Materials are handled securely and archived in alignment with industry best practices. For more information, refer to our Privacy Policy.
5. Termination of Projects
Green Translations reserves the right to terminate any project at its discretion, without penalty, other than returning any pre-paid funds. We may also refuse projects without explanation.
6. Force Majeure
Green Translations is not liable for failure to meet obligations due to force majeure events, including but not limited to natural disasters, power outages, governmental actions, or other circumstances beyond our control. We will make a good faith effort to resume services promptly in such cases.
Translation Services
1. Standards & Quality
Green Translations strives to meet industry standards, including EN 15038 and ISO 9001:2015. We aim to deliver accurate translations based on the source text. However, translation quality depends on the clarity and quality of the source material.
Translation is inherently subjective, and stylistic preferences (e.g., tone, word choice, phrasing) are not considered errors unless they significantly deviate from the agreed scope. Green Translations will address stylistic concerns in good faith when raised within the defined review period.
2. Error Corrections
Clients must notify Green Translations of any translation errors in writing within thirty (30) days of delivery. Green Translations will correct identified errors free of charge, as defined by industry standards (e.g., SAE J2450 Translation Quality Metric). Requests submitted after this period will be considered at Green Translations’ discretion.
3. Changes to Scope
Changes to a project’s scope, including modifications to source text, formatting, or target language, may incur additional fees and extended delivery timelines. Such changes must be clearly communicated and agreed upon in writing.
4. Delivery
Delivery timelines are confirmed in writing. Estimated turnaround times are not guaranteed. Delays due to client actions (e.g., late submission of materials) or force majeure events may result in adjusted deadlines.
Costs, Payments & Invoicing
1. Project Quotes
Green Translations provides detailed written quotes before project commencement. Projects will not begin without written acceptance.
2. Payments
All fees are quoted in USD unless otherwise specified. Payments must be made in accordance with the terms outlined in the invoice. Accepted payment methods include bank transfer, PayPal, and credit card. Clients agree not to chargeback payments.
Late payments may incur interest charges of 8% per month. Clients are responsible for any collection fees incurred by Green Translations in recovering overdue payments.
3. Cancellations & Refunds
Clients may cancel projects at any time, but they remain liable for payment for work completed up to the date of cancellation. No refunds will be issued for completed work.
Jurisdiction & Disputes
These Terms shall be governed by the laws of the State of Delaware.
If any provision of these Terms is deemed invalid, the remaining provisions shall remain enforceable.
Changes to Terms & Conditions
Green Translations reserves the right to update these Terms at any time. Continued use of our website or services constitutes acceptance of the updated Terms.
Acknowledgment
By engaging Green Translations, you affirm that you have read, understood, and agree to these Terms & Conditions.
8 The Green, Suite 4710
Dover, DE 19901
United States
(302) 219-0151
(800) 735-9620